Terms & Conditions

General

You will need to provide your credit or debit card details to secure your reservation. We accept Visa, MasterCard, American Express, Maestro and Electron to secure a reservation.

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If you think that there is a mistake in your reservation or if you require any changes to a confirmed reservation, please contact us to discuss.

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By placing a booking with us you and your booking party agree to the following terms and conditions as set-out. During your stay you agree to abide by the subsequent conditions as set-out. If you have any questions about booking with us, please contact us before making a booking. To place a booking with us the lead guest must be at least 18 years of age.

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All guests agree to respect the privacy and peace of all other guests, neighbours and the owners at all times. We reserve the right to cancel a booking or remove the person from the Globe with immediate effect if guests are not honouring this agreement or causing a disturbance / nuisance to other guests, neighbours or the owners.

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Whilst the website is intended to give a fair representation of the facilities available, there may be occasions when certain facilities are out of use. Although every effort will be made to try and ensure that this does not happen, where it is unavoidable, then no liability shall attach to the inn by reason thereof. If you require further information about any particular facilities or their availability please write well in advance of your holiday so that your queries can be dealt with.

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The inn cannot accept responsibility for anything said to you by our staff outside the information given in web site unless it is confirmed in writing.

Dogs

Dogs are welcome at the The Globe all year round. We do advise guest to check with Cornwall Council regarding what time of year & which beaches they are allowed on. Dogs are allowed in the bar and terraces but not in the restaurant.

 

Dogs can stay in our rooms and they are charged at £10 per night, please check with the inn at the time of booking. Dogs are not to be left unattended in the rooms at any time & the owner’s responsibility to keep them under control at all times.

Discount Codes

Discount Codes are subject to availability and cannot be used in conjunction with any other offers. We reserve the right to amend or withdraw offers at any-time.

Smoking

Smoking of any tobacco products including, but not limited to cigarettes, pipes, cigars, e-cigerettes, snuff or chewing tobacco, is only allowed in designated areas as sign posted throughout the accommodation and is in accordance with the Health Act 2006.

 

We reserve the right to charge the lead guest a damage fine of £150 if smoking of any products are used in any undesignated areas.

Parking

There is no parking onsite at the Globe however there is plenty of public parking close to the inn,
 

Challenge 25

The inn operates the Challenge 25 initiative. The “Challenge 25” initiative highlights the fact that “if you are lucky enough to look under 25 you will be asked to prove that you are over 18 when you buy alcohol”. Acceptable forms of proof are: photocard driving licence or passport accredited proof of age card. This applies to all residents and their children.

WiFi Fair & Appropriate Usage Policy

Where WiFi Internet access is provided, guests accept to use this access to the Internet fairly and appropriately. We may monitor network performance and user usage in order to maintain a fair and high level of service to all our guests. The Internet access provided is intended for general use such as access to the world wide web, email, messaging, social media, light video / music / media streaming.

 

It is not intended or ideally suited for heavy media streaming, online gaming, extensive downloads / uploads. Access to illegal activity or use of our network for illegal activity is not prohibited and will be reported to local authorities.

Maintenance and Improvements

You may find that there is necessary maintenance, development or refurbishment work taking place during your visit. We will do our best to keep any noise and inconvenience to a minimum.

 

Please help us to make your stay a happy one: if something goes wrong on your holiday please let us know before you leave so that we can try to put it right. We cannot be held responsible for the failure of public services eg gas, water, electricity etc, or for any disturbance which is beyond our control.

Damages & Lost Property

We reserve the right to charge a guest for any damages caused. This includes breakages, spillages, stains, damage to furniture or fixtures and fittings.

 

Any lost property, if discovered and found, left behind by guests during a stay will be held for a period of 1 month. While we will make our best efforts to reunite lost property with their owners we accept no responsibility in replacing lost items and encourage guests to ensure they have all their belonging before leaving. We may offer to post lost items via recorded delivery at the cost of the property owner, otherwise collection can be arranged.

Your Personal Details & Privacy

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Any information we collect in connection to bookings, records are kept for a minimum of 12 months and in accordance with the DPA (Data Protection Act 2018) and the GDPR (General Data Protection Regulation). We process information about you that you provide when making a reservation in accordance with our privacy policy and cookie policy.

 

By providing this information you consent (on your behalf and on behalf of each member of your group) to such processing and you warrant that all information provided by you is accurate.

Our Right To Cancel

We reserve the right to cancel any booking without compensation, refund or reimbursement if the terms of these conditions are breached. We may also cancel your reservation if an event outside of our control (including industrial action, explosion, fire, flooding, and failure of power and/or water supplies or emergency evacuation) means that we are unable to make your room available to you. In this case we will contact you to let you know as soon as possible.

 

As set out above, we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by an event outside of our control. This does not affect your statutory rights.